Discreet HIV Prevention Services Through House Calls & Telehealth in Jacksonville, FL
At Jacksonville Concierge Medicine, we believe that protecting your health should never come with barriers, judgment, or unnecessary hurdles. That’s why we’re proud to offer PrEP (Pre-Exposure Prophylaxis) services to patients throughout Jacksonville, the Southside, Beaches, Nocatee, and all of Northeast Florida—with the privacy and convenience you deserve.
Why HIV Prevention Matters in Jacksonville and Duval County
The reality is that Jacksonville and Duval County face significant challenges when it comes to HIV. According to recent data, Duval County ranks 6th in Florida for new HIV cases, with 273 individuals newly diagnosed in 2023 alone. Over 7,100 people are currently living with HIV in our community.
Jacksonville recently joined the Fast Track Cities initiative—joining Miami, Fort Lauderdale, and Tampa—demonstrating our community’s commitment to ending the HIV epidemic. But reaching these goals requires accessible, judgment-free care. That’s where Jacksonville Concierge Medicine comes in.
What is PrEP?
PrEP stands for Pre-Exposure Prophylaxis—a daily medication that, when taken as prescribed, reduces the risk of getting HIV from sex by about 99%. It’s a powerful tool for anyone who wants to take control of their sexual health.
PrEP is available in two forms:
Daily Oral PrEP: Medications like Truvada (or its generic equivalent) and Descovy are taken once daily. These have been FDA-approved since 2012 and have an extensive safety track record.
Injectable PrEP (Apretude): A long-acting injection administered every two months by a healthcare provider—ideal for those who prefer not to take a daily pill.
The U.S. Preventive Services Task Force has given PrEP a Grade A recommendation, meaning there is high certainty of substantial benefit. It’s recommended for anyone sexually active who may be at risk, including men who have sex with men, individuals with partners of unknown HIV status, people who don’t consistently use condoms, and those who inject drugs.
Common Hurdles Patients Face Getting PrEP
Despite being highly effective and covered by most insurance plans, many people who could benefit from PrEP face significant obstacles. The CDC estimates that 2.2 million Americans could benefit from HIV prevention drugs, but only about a quarter of that group have been prescribed them.
Provider Knowledge Gaps
Surprisingly, many primary care providers aren’t familiar with PrEP. Patients often find themselves having to educate their own doctors about a medication that’s been FDA-approved for over a decade. This shouldn’t be your burden to carry.
Billing and Insurance Complications
Under the Affordable Care Act, most insurance plans are required to cover PrEP and associated lab work with no cost-sharing. However, billing errors are common. Lab work gets coded as “diagnostic” instead of “preventive,” resulting in unexpected bills. Some patients spend dozens of hours fighting incorrect charges. At Jacksonville Concierge Medicine, we understand proper billing codes and help ensure your preventive care is covered correctly.
You can also get Truvada affordably without insurance for around $32 for a 90-day supply from Mark Cuban’s Cost Plus Drugs. That way it is mailed to you, and you don’t have to go to the pharmacy. Convenient and private.
Privacy Concerns
For many people, especially those on a family member’s insurance, privacy is a major concern. You may not want others to know you’re taking PrEP. The fear of explanation of benefits (EOBs) arriving at home or questions from family members can prevent people from seeking care they need.
Stigma and Judgment
Unfortunately, stigma around HIV and sexual health persists. Many people avoid seeking PrEP because they fear being judged by healthcare providers or staff. Research shows that many LGBTQ+ individuals have had negative experiences during health care visits, with some avoiding preventive care for years because of medical stigma. This includes those who are heterosexual with partners who have HIV.
Access and Convenience
PrEP requires initial lab work and regular monitoring (typically every three months). For busy professionals, parents, or anyone with a demanding schedule, finding time for multiple appointments at a traditional clinic can be challenging.
Why Jacksonville Concierge Medicine is Different
As an Internal Medicine physician and Fellow of the American College of Physicians, Dr. Kyle Mikals brings specialty-level expertise to every patient encounter. More importantly, Jacksonville Concierge Medicine was built on the principle that healthcare should adapt to your life—not the other way around.
Discreet House Calls Throughout Jacksonville
We come to you. Whether you’re in the Southside, San Marco, Riverside, the Beaches, Ponte Vedra, or Nocatee, you can receive your PrEP consultation, lab work, and ongoing monitoring in the comfort and privacy of your own home. No waiting rooms. No explaining to coworkers why you need to leave early. No running into anyone you know at a clinic.
Convenient Telehealth Options
For follow-up visits and consultations, telehealth makes managing your care simple. Connect with Dr. Mikals from your phone, tablet, or computer—wherever you feel most comfortable having a private conversation about your health.
Direct Physician Access
As a concierge medicine practice, you have direct access to your physician. Questions about side effects? Concerns about a medication interaction? You can reach Dr. Mikals directly—no gatekeepers, no phone trees, no waiting days for a callback.
Judgment-Free, Confidential Care
Your sexual health is your business. At Jacksonville Concierge Medicine, we provide care without judgment. Taking PrEP is a responsible choice—it’s proactive health management, no different from taking medication to prevent heart disease or diabetes.
Wholesale Lab Pricing
PrEP requires regular lab monitoring. Through our practice, you have access to wholesale lab pricing, making ongoing care more affordable—especially valuable if you have a high-deductible plan or are paying out-of-pocket.
Comprehensive HIV Care: Treatment Support Available
Jacksonville Concierge Medicine isn’t just about prevention. We also provide support for patients living with HIV. Today’s antiretroviral treatments are highly effective, and with proper care, people with HIV can achieve undetectable viral loads and live long, healthy lives.
If you’ve been diagnosed with HIV, we can help coordinate your care, monitor your treatment, and address your overall health needs—all with the same discretion, convenience, and personalized attention we bring to our PrEP services.
Who Should Consider PrEP?
According to CDC guidelines, PrEP may be right for you if you:
• Are sexually active and don’t consistently use condoms
• Have a partner who is HIV-positive or whose status is unknown
• Have been diagnosed with a sexually transmitted infection in the past six months
• Share needles or other injection equipment
• Simply want an extra layer of protection and peace of mind
The truth is, anyone who is sexually active can discuss PrEP with their provider. You know your life and your risk factors better than anyone.
Getting Started is Easy
Starting PrEP at Jacksonville Concierge Medicine is straightforward:
1. Schedule a consultation (house call or telehealth—your choice) to join our practice.
2. Complete initial lab work (HIV test, kidney function, hepatitis screening)
3. Receive your prescription and start taking PrEP
4. Follow up every three months for monitoring
We handle the complexity so you can focus on living your life with confidence.
Take Control of Your Health Today
You shouldn’t have to navigate a complicated healthcare system, deal with billing headaches, or worry about privacy just to protect yourself. At Jacksonville Concierge Medicine, we make HIV prevention accessible, private, and convenient.
Whether you’re in Downtown Jacksonville, the Arlington area, Mandarin, Baymeadows, the Beaches, St. Johns County, or anywhere in Northeast Florida, we’re here for you.
Ready to learn more? Contact Jacksonville Concierge Medicine today to schedule your confidential consultation. Visit us at myjaxconcierge.com or call to speak directly with our team.
Your health. Your privacy. Your terms.
Jacksonville Concierge Medicine serves patients throughout Jacksonville, FL, including Southside, San Marco, Riverside, Avondale, Springfield, Arlington, Mandarin, Baymeadows, the Beaches (Jacksonville Beach, Neptune Beach, Atlantic Beach), Ponte Vedra, Nocatee, and greater Northeast Florida including St. Johns County, Nassau County, and Clay County.
