Membership
Membership Services
- More Time with Your Physician: We only care for a limited number of patients (1/10 of traditional clinics), ensuring personalized relationships and appointments tailored to you. Dr. Kyle Mikals will be personally taking care of your medical needs, not a Nurse Practitioner or a PA.
- Priority Scheduling: We work with you one-on-one to schedule appointment times that work for you, whether it is same day/next day or in a few weeks.
- 24/7 Direct Communication: You can e-mail, text or call us any time, and we will personally get back to you in a timely manner.
- Hospital Attention: If you ever require hospitalization, Dr. Mikals will check on your status and coordinate with your inpatient team.
- Healthcare Coordination: We will personally communicate with your specialists to ensure that your specialty care is meeting your needs.
- Labs: Available at wholesale pricing. For example, a CBC is $2.75. Annual bloodwork can cost $15-30. In-home lab draws complimentary for Diamond & Platinum Members.
Membership Tiers
Gold plan
$199per month
$2280for 12 months
- Includes all items mentioned in membership services
- Home or Office Visits: Unlimited home or office visits until we open our brick & mortar clinic location.
- 10% discount on Facial Aesthetics treatments.
Platinum plan
$310per month
$3500for 12 months
- Includes all items mentioned in the Gold plan
- Unlimited Home or Office Visits
- Labwork: All common labwork complimentary (CBC, CMP, TSH, Lipid, A1C, etc.)
- 10% discount on Facial Aesthetics treatments.
How to join Jacksonville Concierge Medicine
Sign up for your free
Meet and Greet below
Sign up below for your free meet and greet with Dr. Mikals. This can be in-person at your place of choice, by phone, or via video chat. You can e-mail anytime at membership@myjaxconcierge.com if you have any questions.
Meet and review services offered
Sign Agreement
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Frequently Asked Questions
What is concierge medicine?
Concierge medicine is a personalized healthcare model where patients pay a membership fee for direct access to a physician, longer appointment times, same-day/next-day availability, and comprehensive care—often including home visits. Unlike traditional insurance-based practices, concierge medicine focuses on quality over quantity.
Do you have access to specialists?
Yes! We have access to specialists all around the area. We are not associated with a large medical system like Baptist, so we can refer to all specialists! If needed, we can get you to see the specialist you need quickly. Dr. Mikals will personally call the specialist to make sure they are aware of your medical situation.
Do you take health insurance?
No, we do not accept health insurance. We operate on a direct-pay mode, which allows us to spend more time with patients, reduce administrative burdens, and provide highly personalized care without insurance restrictions. Insurance does not cover home visits in almost all situations. Medicare is able to cover home visits if a patient needs an ambulance transport to get to the clinic because they require a stretcher.
Do I still need health insurance?
Yes, it is very important you still have health insurance. Health insurance is still necessary to cover certain medications, imaging studies, specialty doctor visits, Emergency Department visits, and hospitalizations.
Is there a fee for this service?
There is an monthly or annual membership fee, which you pay on enrollment. Annual membership is discounted. Please schedule a meeting with Dr. Mikals to find out more about pricing. Sign-up now
Are there additional charges after my membership fee?
Certain laboratory tests will be billed to your insurance, or you can pay a discounted rate. Cosmetic procedures like botox will be an additional charge at member pricing. We do not bill your insurance. This allows Dr. Mikals to spend more time with patients.
Does insurance cover my membership fee?
Insurance does not cover your membership fee. Due to current federal regulations, you cannot use your Health Savings Account either. Currently, Congress is considering expanding the law to include this provision in the future.
How do I schedule an appointment?
You can use the online portal or call Dr. Mikals at 904-925-1951.
What age patients do you see?
Dr. Kyle Mikals (Internal Medicine) can see patients 17 years or older. Dr. Samantha Mikals (ENT) can see patients of all ages.
What if I have an HMO insurance plan?
If you have an HMO insurance plan, your specialist referrals must be submitted by the Primary Care Physician (PCP) who is officially assigned to you within your insurance network. For all other insurance types, we can submit specialist referrals. As a concierge medicine practice operating outside of insurance networks, I am unable to submit these referrals on your behalf. For specialist care, your primary care doctor will need to be willing to work with us to help submit referrals on our behalf. Please contact us with any questions.